Known Issues (Bugs) with New Site Migration

Not everything goes as planned and we are working hard to fix a variety of system issues related to the new site and the migration of old accounts. 

Crate 1 Disappearing: If you had a subscription that came over from the old system and you don't see it, you'll need to enter your payment info for it to appear. If you create a new crate before doing this, your Crate 1 will (sometimes) disappear on your dashboard. The information is not deleted, just the status has changed and we need to switch it on the backend. Contact customer support and we can fix it for you.

Last update 7/5/21