We hear this from people that are looking at the site on a mobile phone. The first thing you need do is find your Crates. (IF you don't see any crates then be sure you set your payment card up in the system and waited 10 min). Then click on the box icon at the top of the screen:
Mobile Menu:
Desktop Menu:
Once you click on your Crate, you'll need to click on View Crate:
Mobile Menu:
Desktop Menu:
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