In order to sync your ammo and subscription from the old website into a new crate ("Crate 1") you need to update your payment method in the Profile. Once that is done the old site will sync with the new site within 10 minutes. You may need to log out and log back in but that usually isn't required.
DO NOT BUILD A NEW CRATE until you see Crate 1 - otherwise you may experience system issues.
To access your Crate Page, click on the Box Icon in the upper right corner of the screen:
If you are on a mobile device it might be under the "hamburger" menu. Like this:
Expands to this:
Comments
5 comments
How do I know how to see Crate 1? Where would it be located, under My Activities?
I have added the same CC, I have waited 10 mins, and I have logged out and in and still no crate.
Todd
When you log in there is a Box Icon in the upper right corner on the main menu. If you are on a mobile device it might be under a three bar "hamburger menu". Once you click that you should see your crates. (I just updated the post with some screenshots). If you are having trouble with clicking on the hamburger menu, try refreshing your page - that worked for me but some folks have reported an issue with the menu dropdown.
This is what I see after my second log out/in.
Should I switch from my Mac to a PC or iPhone?
Todd
It's up now. Thank you. Love how the site works now.
You are in the support portal, which is different from the main site. I checked your account and you have a crate so that worked just fine.
You need to go to https://ammosquared.com/signin
If you set up a password already you can use it there, otherwise you can request a magic link.
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