FAQ

Getting Started

• How do I sign up?
• Magic Link Not Working
• How do I find the Queue?
• Where is my Order?

Crate Management

• What is the Queue?
• Why is my total crate value less than I paid?
• I want to change my subscription, how do I do that?
• Buying Up Rounds
• Return Queued Ammo for Credit
• Can I exchange one caliber in my inventory for something different?

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Payment Related

• Can I change my billing date?
• How to Use Credits
• Pause My Subscription
• I'd like to Close my Account and Cash Out

Ammunition Related

• How do I know what brands of ammo I'm getting?
• What happened to my Ammo Preferences? (special note on +P and 62gr "Green Tip" ammo)
• Why have you combined 223 and 556? Or 308 / 7.62 Nato?
• I don't want steel cased ammo...

Shipping Related

• How Do I Set Up AutoShip?
• How Do Shipping Triggers Work?
• Shipping Fees
• Can you ship to my state?
• When will my ammo ship?
• How do I request an ammo shipment?

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Other Questions

• Is there a contract? Am I locked into a subscription for a certain amount of time?
• Am I locked into a price per round when I sign up?
• Can I just buy a case of ammo from you guys?