FAQ

Getting Started

• Magic Link Not Working
• Ammo / Crate Not Visible
• How do I find the Queue?
• Missing Ammo
• Where is my Order?

Crate Management

• I want to change my subscription, how do I do that?
• Buying Rounds or Rounding up Partial Boxes
• Return Queued Ammo for Credit
• Can I exchange one caliber in my inventory for something different?
• How to Delete / Cancel a Crate
• Combining Ammo From Different Crates

Payment Related

• Can I change when I'm billed?
• How to Use Credits
• Pause My Subscription
• I'd like to Close my Account and Cash Out
• I've Paid More than My Crate Value Shows... What Gives?

Ammunition Related

• How do I know what brands of ammo I'm getting?
• What happened to my Ammo Preferences? (special note on +P and 62gr "Green Tip" ammo)
• Why have you combined 223 and 556? Or 308 / 7.62 Nato?
• I don't want steel cased ammo...

Shipping Related

• Can you ship to my state?
• When will my ammo ship?
• How do I request an ammo shipment?
• Local Pickup

Other Questions

• Is there a contract? Am I locked into a subscription for a certain amount of time?
• Am I locked into a price per round when I sign up?
• Can I just buy a case of ammo from you guys?